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Auto Ship Terms

Auto Ship Terms and Conditions


Last updated: September 6, 2017 

By signing up for Auto Ship on, you agree to accept these terms and conditions ("Terms") for our Auto Ship subscription ordering program ("Auto Ship"). 

The Terms constitute the entire agreement between you and EveryPet relating to our Auto Ship program. Please note that your use of the website is also governed by our Terms of Use and Privacy Policy as well as all other applicable terms, conditions, limitations and requirements on the website, all of which (as changed over time) are incorporated into these Terms. By placing an order and enrolling in our Auto Ship program, you accept these terms, conditions, limitations and requirements. Please read these Terms carefully. 


When you purchase any eligible product on Auto Ship you could save an additional percentage on our everyday low prices. You also will be able to select how often you would like your product(s) delivered. reserves the right to change Auto Ship benefits at any time in its sole discretion, including discount amounts and eligibility used to determine discount amounts. All changes will apply to future orders, including for current subscriptions. 

Some of the offer details may change as you receive deliveries over time (for example, price, taxes, availability, and shipping charges). If the item is unavailable when we plan to ship it, you authorize us to fulfill your order with a similar item that we believe will meet your expectations. 

Notifications; Automatic Order Creation 

When you order an eligible product and enroll in Auto Ship, you will receive notice that your Auto Ship subscription has been created and that your first order will be processed. Your Auto Ship subscription will thereafter automatically create a new order according to your chosen delivery schedule, until you cancel. Prior to the processing of each subsequent order, you will receive a notice including your estimated ship date, last date to modify you order and estimated pricing. 

We may, in our sole discretion, terminate your subscriptions at any time without notice. If we do so, you will only be charged for orders that have been shipped to you. 

Eligible Purchases 

Auto Ship benefits are limited to eligible products displaying the "Auto Ship" symbol, and then only if you select the Auto Ship delivery method. Subscriptions are good while supplies last. Eligible products are only available for shipping within the forty-eight (48) contiguous US states. Your participation in the Auto Ship program is personal to you, and you may not assign or transfer your Subscription or any of the benefits to any third party without our authorization. 

All returns under Auto Ship are subject to the Return Policy. Auto Ship subscriptions are void where prohibited. 

Pricing; Payment; Renewal 

The amount charged for an eligible product will be the price of that item on our site at the time your order is processed or lower. The total cost charged to your payment method for each Auto Ship order will be the price of the item, less the Auto Ship discount, plus any applicable shipping charges and sales tax. Any credit balances on your customer account may be applied toward the balance of your order before charging any remaining balance to your payment method. 

The charge for each Auto Ship item shipment will be billed to the payment method used to create your subscription or as otherwise directed by you. If we are unable to complete your Auto Ship order with the payment method you used to create your subscription, you authorize us to update your subscription with another payment method in your account and to charge the payment method for your Auto Ship order. 

Your subscription will remain in effect until it is cancelled. You can cancel at any time via Auto Ship Manager, which can be found in Your Account. 

Agreement Changes 

We may, in our sole discretion, change these Terms, (including all applicable terms, conditions, limitations and requirements on the website), without notice to you. If any change to these terms is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or conditions. YOUR CONTINUED PARTICIPATION AFTER WE CHANGE THESE TERMS CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES, YOU MUST CANCEL YOUR SUBSCRIPTIONS.